HELP & DELIVERY
Here when you need us.
Delivery information and help with your LAKOY products.
UK delivery
Standard delivery is £4.99, with free Standard delivery on orders £50 and over. Express delivery is £6.99. Available methods and estimated delivery dates are shown at checkout for your address.
Returns & refunds
Our full returns policy will be available here before launch.
Product support
Check your product page and the instructions supplied with your product. Additional application guides and product documents are not yet available on this site.
Track your order
Use the tracking link in your dispatch email, if provided, to check your delivery.
Contact us
For product or order enquiries, use the contact details below. Include your order number when relevant.
Frequently asked questions
Where can I find delivery charges?
Available delivery options and their prices are shown at checkout after you enter your address.
How do I track an order?
Use the tracking link in your dispatch email, if one has been provided.
Where are product instructions?
Check the instructions supplied with your product and its product page.